Human error is known to be the primary cause of quality and production losses in many industries. Although it is unlikely that human error will ever be eliminated, many human performance problems can be prevented. Human errors start at the design stage. From procedures, training, and workplace environment many variables that affect human behavior CAN be manipulated reducing the likelihood of these occurrences. To work with these challenges, it is essential to understand human behavior and the psychology of error as well as understand exactly where the weaknesses of the system are so that they can be improved and/or fixed.
WHY SHOULD YOU ATTEND?
Attend this course to gain practical approaches for supervision on the floor, strategies to get your group in sync and approach issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry.
- Understand human error: factors and causes
- Understand the importance: regulatory and business
- Define the process to manage Human Error deviations
- Identify Root Causes associated to human error deviations
- Learn how to measure human error rates at your site
- Identify what I can do to support human reliability
AREA COVERED
- Background on Human Error Phenomena
- Importance of Human Error Prevention/reduction
- Training and human error
- Facts about human error
- Human Error as the Root Cause
- What is Human Error
- How is Human Error controlled by supervision?
- Common mistakes: Memory failures, Overconfidence, we believe we are above average, Visual Detection, Vigilance Effectiveness improve these
- Types of error
- Human error rates and measurement
- Trending and tracking
- Prediction
- CAPA effectiveness
LEARNING OBJECTIVES
- Understand human error: factors and causes.
- Understand the importance of supervision in creating a highly reliable group for both regulatory and business compliance.
- Discuss issues related to supervision and how to avoid traps that will allow errors to occur.
- Identify Root Causes and CAPA associated with supervision.
- Learn how to measure human error rates at your department and keep track of metrics.
- Identify what I can do to support human reliability at the site.
WHO WILL BENEFIT?
- Supervisors, Training Managers, Managers and Directors
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
Attend this course to gain practical approaches for supervision on the floor, strategies to get your group in sync and approach issues in GMP related environments by using a specific methodology to correct, prevent and avoid re-occurrence of these issues.
This training would provide tools that can be implemented and used after this event. These include practical tools. We will discuss human error categories, near root causes and root causes for these events. We will discuss latest trends in human error issues in the industry.
- Understand human error: factors and causes
- Understand the importance: regulatory and business
- Define the process to manage Human Error deviations
- Identify Root Causes associated to human error deviations
- Learn how to measure human error rates at your site
- Identify what I can do to support human reliability
- Background on Human Error Phenomena
- Importance of Human Error Prevention/reduction
- Training and human error
- Facts about human error
- Human Error as the Root Cause
- What is Human Error
- How is Human Error controlled by supervision?
- Common mistakes: Memory failures, Overconfidence, we believe we are above average, Visual Detection, Vigilance Effectiveness improve these
- Types of error
- Human error rates and measurement
- Trending and tracking
- Prediction
- CAPA effectiveness
- Understand human error: factors and causes.
- Understand the importance of supervision in creating a highly reliable group for both regulatory and business compliance.
- Discuss issues related to supervision and how to avoid traps that will allow errors to occur.
- Identify Root Causes and CAPA associated with supervision.
- Learn how to measure human error rates at your department and keep track of metrics.
- Identify what I can do to support human reliability at the site.
- Supervisors, Training Managers, Managers and Directors
- Operations
- Manufacturing
- Plant engineering
- QA/QC staff
- Process excellence/improvement professionals
- Industrial/process engineers
- Compliance officers
- Regulatory/legislative affairs professionals
- General/corporate counsel
Speaker Profile
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharmaceutical and Medical Device Manufacturing Industry.Nine years ago, Dr. Collazo established Human Error Solutions (HES), a Florida based boutique consulting firm, where she has been able to position herself as one of the few Human Error Reduction Experts in the world. HES, led by Dr. Collazo, developed a unique methodology for human error investigations, cause determination, CA-PA …
Upcoming Webinars
Work Well Remotely: Healthy Habits at Home
3-Hour Excel Automation Boot Camp: Top Ten Excel Functions …
Project Management for administrative professionals
4-Hour Virtual Seminar on Transformational Leadership - The…
IRS Form 1099 Reporting: Compliance Requirements
Understanding Emerging Payments Fraud and Risk Management
Navigating FDA Inspections: From SOP to 483
Implementing an Effective Human Error Reduction Program
Fair Debt Collection Practices Act (FDCPA)
Sunshine Act Reporting - Clarification for Clinical Research
SOPs - How to Write Them to Satisfy those Inspectors
Complying with the NEW I-9 and E-Verify Regulations - The I…
TIN Matching to Reduce Your B-Notices and Eliminate Propose…
Stressed Out: How to Handle Conflict, Difficult People and …
California Meal and Rest Breaks: What You Dont Know Can Cos…
Harassment, Bullying, Gossip, Confrontational and Disruptiv…
Using Behavior Based Interviewing for Finding the Best Matc…
Why EBITDA Doesn't Spell Cash Flow and What Does
Diversity, Equity and Inclusion in the Workplace - Celebrat…
Gossip-Free: Leadership Techniques to Quell Office Chatter
Form 1099 Update 2024: Latest Forms, Rules and Reporting Re…
Your Workplace Culture for 2024: If You Don't Get It Right,…
FDA Regulation of Artificial Intelligence/ Machine Learning
Emotional Intelligence: Mastering the Emotions of Great Lea…
Dealing With Difficult People In Life & Work
Onboarding is Not Orientation: How to Improve Your New Hire…
Employee or Independent Contractor – U.S DOL Announces 2024…
Effective Onboarding: How to Welcome, Engage, and Retain Ne…
I-9 Audits: Strengthening Your Immigration Compliance Strat…
Re-imagine Finance & Accounting Made Simple. Three Webinars…
Leadership: Strategic Planning and Decision Making
Tattoos, hijabs, piercings, and pink hair: The challenges …
Understanding the incredible uses and fallbacks of ChatGPT