Understand common furnishing challenges and issues in the accuracy and integrity of credit reporting.
Frequent updates to regulatory requirements and the necessary format for providing account- and consumer-level information to the credit reporting agencies require a constant review of the changes by data furnishers.
Whether you report to one or all four National Credit Reporting Agencies (NCRA), you must follow the Fair Credit Reporting Act (FCRA), the Fair & Accurate Credit Transaction Act (FACTA) amendment, and the new Consumer Financial Protection Bureau (CFPB) standards. It's not so much what you know as it is re-polluting the consumer's file with some key points that can cost your Financial Institution a lot of money!
This 60-minute webinar on "Metro 2, e-OSCAR, and the New FCRA/CFPB Compliance Requirements" will be useful in developing proper credit policies and procedures to ensure compliance with Federal regulations. The expert will go over E-OSCAR (Electronic-Online Solution for Complete and Accurate Reporting), a CFPB requirement, as well as the advantages and disadvantages of using the METRO or METRO-2 format and any federal requirements.
We will also discuss whether you should report to more than one NCRA and why you should run quality checks on any data you report to ensure that your trade lines appear correctly on consumer reports and that you are in compliance.
WHY SHOULD YOU ATTEND?
This webinar will assist attendees in better understanding their potential legal risk and compliance obligations regarding consumer credit reporting. Special issues concerning the Metro 2 credit reporting guidelines, such as bankruptcies, disputed accounts, and identity theft, will also be addressed.
The majority of credit reporting disputes are resolved through the E-OSCAR/ACDV system, which has recently received updates that affect data furnishers' legal obligations in these disputes.
Legal risks can be mitigated more effectively and certain associated problems can be addressed and resolved more efficiently and effectively by understanding the obligations related to consumer credit reporting.
AREA COVERED
METRO 2 CREDIT REPORTING GUIDELINES
Initial reporting requirements for furnishers under 15 U.S.C. § 1681s-2(a)
Recent FCRA and related litigation
Reporting of accounts subjected to bankruptcy
• Chapter 7
• Chapter 13
Reporting of disputed accounts
E-OSCAR AND FCRA LITIGATION RISK AND COMPLIANCE BURDEN
Recent changes to the FCRA/CFPB compliance rules
Using the ACDV System and responding to CRA disputes (15 U.S.C. § 1681s-2(b))
• The extent of the consumer dispute review
• Removal of tradelines and related obligations
HANDLING CONSUMER CLAIMS OF IDENTITY THEFT
Examining the CFPB's Supervisory Bulletin, which covers the duty of furnishers to look into consumer credit report disputes.
- All agencies will follow the CFPB's stricter exam standards.
- The expectations of your agency will be significantly influenced by FACTA Section 312.
- Responsibilities under the FACTA-Red Flag guidelines as a Data Furnisher
- Examining tradeline information to be in compliance
- Reporting Data
- Reporting monthly information using the METRO or METRO-2 format
- Using E-OSCAR to view and respond to consumer disputes- Automated Credit Dispute Verifications
- Using E-OSCAR to create and submit interim maintenance of AUDs forms for previously reported tradelines
- NEW Compliance points and running quality control checks
ANNUAL CREDIT REPORTING RESOURCE GUIDE (CRRG) UPDATES
Review the Most Recent Updates to the CRRG and How They Affect the Responsibilities of Furnishers, Including the New Guidance Related to COVID-19
- ACTIONS STEPS TO IMPROVE COMPLIANCE
- Analyse Input Channels
- Servicing System to Metro 2 File Review to CRA Soft Pull
Risk Ranking - Remediate Issues Identified
- Establish Credit Reporting Oversight and Framework for Future State
- Update P&Ps
- Establish Ongoing Monitoring
LEARNING OBJECTIVES
By completing the webinar, you will be able to:
- Describe a dashboard for executive reporting
- Evaluate the credit reporting lifecycle
- Discuss the consequences of non-compliance
- Outline the most important credit reporting compliance obligations
- Recognize and identify potential areas of litigation risk associated with an investigation in response to a credit reporting dispute
- Discuss Metro 2 Credit Reporting Guidelines and CRA and furnisher obligation
- Explain the obligations of CRAs and furnishers in response to an ACDV.
WHO WILL BENEFIT?
This webinar will provide valuable insights to:
- Compliance Officers
- Lenders
- Operations Personnel
- Branch Managers
- Assistant Branch Managers
- Customer Service Reps
- Consumer lenders
- Risk Officers
- Collectors, Auditors, Trainers
- Everyone in your institution dealing with consumers, credit information, and identity theft
This webinar will assist attendees in better understanding their potential legal risk and compliance obligations regarding consumer credit reporting. Special issues concerning the Metro 2 credit reporting guidelines, such as bankruptcies, disputed accounts, and identity theft, will also be addressed.
The majority of credit reporting disputes are resolved through the E-OSCAR/ACDV system, which has recently received updates that affect data furnishers' legal obligations in these disputes.
Legal risks can be mitigated more effectively and certain associated problems can be addressed and resolved more efficiently and effectively by understanding the obligations related to consumer credit reporting.
METRO 2 CREDIT REPORTING GUIDELINES
Initial reporting requirements for furnishers under 15 U.S.C. § 1681s-2(a)
Recent FCRA and related litigation
Reporting of accounts subjected to bankruptcy
• Chapter 7
• Chapter 13
Reporting of disputed accounts
E-OSCAR AND FCRA LITIGATION RISK AND COMPLIANCE BURDEN
Recent changes to the FCRA/CFPB compliance rules
Using the ACDV System and responding to CRA disputes (15 U.S.C. § 1681s-2(b))
• The extent of the consumer dispute review
• Removal of tradelines and related obligations
HANDLING CONSUMER CLAIMS OF IDENTITY THEFT
Examining the CFPB's Supervisory Bulletin, which covers the duty of furnishers to look into consumer credit report disputes.
- All agencies will follow the CFPB's stricter exam standards.
- The expectations of your agency will be significantly influenced by FACTA Section 312.
- Responsibilities under the FACTA-Red Flag guidelines as a Data Furnisher
- Examining tradeline information to be in compliance
- Reporting Data
- Reporting monthly information using the METRO or METRO-2 format
- Using E-OSCAR to view and respond to consumer disputes- Automated Credit Dispute Verifications
- Using E-OSCAR to create and submit interim maintenance of AUDs forms for previously reported tradelines
- NEW Compliance points and running quality control checks
ANNUAL CREDIT REPORTING RESOURCE GUIDE (CRRG) UPDATES
Review the Most Recent Updates to the CRRG and How They Affect the Responsibilities of Furnishers, Including the New Guidance Related to COVID-19
- ACTIONS STEPS TO IMPROVE COMPLIANCE
- Analyse Input Channels
- Servicing System to Metro 2 File Review to CRA Soft Pull
Risk Ranking - Remediate Issues Identified
- Establish Credit Reporting Oversight and Framework for Future State
- Update P&Ps
- Establish Ongoing Monitoring
By completing the webinar, you will be able to:
- Describe a dashboard for executive reporting
- Evaluate the credit reporting lifecycle
- Discuss the consequences of non-compliance
- Outline the most important credit reporting compliance obligations
- Recognize and identify potential areas of litigation risk associated with an investigation in response to a credit reporting dispute
- Discuss Metro 2 Credit Reporting Guidelines and CRA and furnisher obligation
- Explain the obligations of CRAs and furnishers in response to an ACDV.
This webinar will provide valuable insights to:
- Compliance Officers
- Lenders
- Operations Personnel
- Branch Managers
- Assistant Branch Managers
- Customer Service Reps
- Consumer lenders
- Risk Officers
- Collectors, Auditors, Trainers
- Everyone in your institution dealing with consumers, credit information, and identity theft
Speaker Profile
Justin brings over 20 years of wide-ranging experience in compliance, training, and regulation in the financial services sector. Most recently, he served as Head of Compliance Training at Bank of China, where he led the compliance training function and created and monitored the annual training plan through a thorough training needs analysis. Previously, he served as Macquarie Group’s Head of Americas Compliance Training and J.P. Morgan Chase’s compliance training manager. He also worked for FINRA, a US regulator, where he created Examiner University to train examiners on how to perform their function.
Upcoming Webinars
Understanding and Analyzing Financial Statements
Onboarding is Not Orientation: How to Improve Your New Hire…
Managing Toxic & Other Employees Who have Attitude Issues
Do's and Don'ts of Documenting Employee Behaviour, Performa…
Gossip-Free: Leadership Techniques to Quell Office Chatter
Outlook - Master your Mailbox - Inbox Hero Inbox Zero
Harassment, Bullying, Gossip, Confrontational and Disruptiv…
Excel & ChatGPT Synergy Masterclass: Unleashing Financial A…
Introduction to Microsoft Power BI Dashboards
Drive Recruiting Success with the Using Recruiting Metrics …
2025 EEOC & Employers: Investigating Claims of Harassment …
Impact Assessments For Supplier Change Notices
Mastering Job Descriptions: Legal and Practical Insights fo…
Effective Onboarding: How to Welcome, Engage, and Retain Ne…
What is in Store for Employers When Updating Employee Handb…
Designing Employee Experiences to Build a Culture of Compli…
Onboarding Best Practices for 2025: Proven Strategies to Po…
Accounting For Non Accountants : Debit, Credits And Financi…
Creating a Successful Job Rotation Program
The Anti-Kickback Statute: Enforcement and Recent Updates
FDA Compliance And Laboratory Computer System Validation
How To Create Psychological Safety in your Organization
Aligning Your HR Strategy with Your Business Strategy
Transforming Anger And Conflict Into Collaborative Problem …
How to Give Corrective Feedback: The CARE Model - Eliminati…
I-9 Audits: Strengthening Your Immigration Compliance Strat…
Zero Acceptance Sampling to Reduce Inspection Costs
Identifying, Managing, and Retaining High Potential Employe…
AI at Your Service: Enhancing Your Microsoft OfficeSkills w…
Why EBITDA Doesn't Spell Cash Flow and What Does
FDA Recommendations for Artificial Intelligence/Machine Lea…
Project Management for Non-Project Managers - How to commun…
Dealing With Difficult People In Life & Work
Developing and Implementing Quality Culture in the Organiza…
2-Hour Virtual Seminar on the 6 Most Common Problems in FDA…
Enhancing Pivot Tables with Images: Visualize Your Data Lik…
How to Write Effective Audit Observations: The Principles f…
How to Write Contracts for Procurement Professionals
Uplifting the Credibility of HR: How to Build the Credibili…
Strategic Interviewing & Selection: Getting the Right Talen…
Performance of Root Cause Analysis, CAPA, and Effectiveness…
FDA Audit Best Practices - Do's and Don'ts
Unlock Employee Loyalty: Stay Interviews Will Keep Them Eng…
How to Manage the Legal Landmine of the FMLA, ADA and Worke…
Excel Lookup Functions: VLOOKUP, HLOOKUP, and XLOOKUP Made …